We are sorry to hear you may have a problem with your Rapido Trains UK model.

We are always happy to offer advice and repairs whenever we can. If you have a model with a fault then please complete the form below with as much detail as possible and we will get back to you as soon as we can to resolve it.

If you looking to return your model for a refund, please use our contact us form or email customerservice@rapidotrains.co.uk

If you are a retailer please log into your account and return to this page.

If you can not see the form below, please click Here

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